For hotels
What changes in the first season.
Not a migration. Nothing is removed and replaced. One department first, then the rest — with your reservation system exactly where it is.
The wallet
You are already paying for this. Twelve times over.
A 200-room all-inclusive typically runs a check-in app, a payments app, a guest app, an in-room TV system, a digital-signage system, a restaurant reservations tool, an allergy register, a CMMS, a housekeeping app, a QA platform, an upsell tool and a lost-property log. Twelve vendors, twelve renewals, twelve support queues — and not one of them can see another. Leap is not a thirteenth subscription. It is the one that ends the other twelve.
Consolidation is the point, not a side effect. Leap replaces this list on one per-check-in fee — only payments is not live yet — and because it is one record underneath, the allergy note reaches the pass, the repair reaches the technician and the celebration reaches the kitchen without anyone copying anything.
Rollout
Four weeks, and we tell you exactly what your part is.
Onboarding is where platforms like this succeed or quietly die. It is not an extra charge, and it is not a setup you are left to do alone.
Week 1
Connect and prove it
Opera connection established, your property loaded — departments, outlets, room types, board plans. One department goes live, usually maintenance or housekeeping. Your part: two hours with whoever knows how the property actually runs, not how the org chart says it does.
Week 2–3
Procedures and people
Your standards become task templates with checklists and due times. Staff onboarded on the floor, in Greek, in groups of six. Your part: heads of department in the room, and a decision on which procedures are genuinely mandatory.
Week 4
The guest surface
Guest app and in-room TV switched on with your photography and your rate card. Priced requests start flowing to the desk. Your part: agree what is sellable and at what price.
Season
Widen on evidence
Add departments as the floor asks for them, not on a schedule we invented. The audit trail accumulates on its own.
Adoption
The season staff decide whether this works.
Every operations platform is bought by a manager and abandoned by the staff who will not use it. Leap Staff is built for the person hired in June who has never seen it before.
Fifteen minutes
Four tabs. Take a job, close it with a photograph, report a repair. If it needs a training day, we designed it wrong.
Their phone, their language
iOS and Android, Greek and English, no hardware to buy and nothing to install on a device you own.
Sun, one hand, bad signal
44px targets, 16px type, high contrast outdoors. Photos retry when the connection comes back rather than losing the work.
Objections
The fair questions.
Do we replace Opera?
No, and we would argue against it. Opera stays your system of record. Leap reads it and acts on what it finds.
Do we need IT staff?
No. There is no server, no install, and the OHIP connection is a supported path rather than a bespoke bridge somebody has to maintain.
What about our existing F&B tool?
Run both for a season if you want. Once diner numbers, entitlements and allergies live on the same record as the task, there is little left for the second tool to do — drop it when you are ready.
What if the season ends badly?
Usage-based pricing means the cost ends with the arrivals. You do not keep paying a fixed subscription through the winter.
Is our data locked in?
No. It is your property's operational record and it leaves with you, readable, if you go.
You have thirteen customers.
We do. All Greek, all 4–5★, across five ownership groups, each running the departments it has switched on — Princess Andriana on Rhodes runs the widest build. We would rather know thirteen properties completely than know fifteen thousand properties a little — and you can call any of them.
See it on your own floor plan.
Thirty minutes, your own property data, no slides.