Platform
One record, from the request to the proof.
Leap reads your reservation system, raises the standard each procedure must meet, and puts the resulting task in the right hands. Every department writes to the same ledger, so nothing is re-keyed and nothing is lost between two tools.
See it
The screens, full size.
Straight from the platform running at Princess Andriana — the property's own venues, menus and floor.
The in-room TV — the property's own photography, on the guest's biggest screen
Availability — seven restaurants, every slot and every cover, one screen
Menus per venue, per service, per board — where the all-inclusive entitlement is enforced
The task ledger — reported from the floor, routed by trade, closed with proof
The guest's phone — browse, order, see the price. No app store, no download
The loop
Four steps, underneath everything.
Learn it once and your team knows the whole platform. A repair, a birthday, an audit and a late checkout are the same shape.
01
Something happens
A reservation arrives, a guest asks, or a member of staff reports it from the floor.
02
It becomes one record
Your procedure sets the priority, the owner and the checklist. Nobody re-types anything.
03
It reaches a person
On the phone in their pocket, in their language, with the room number and the time it is due.
04
It closes with proof
A photograph, a timestamp and a name. The audit writes itself as the season runs.
The surfaces
Three places the record shows up.
Leap ships all three. The guest's request and the staff member's task are not two systems that sync — they are one row, seen from different sides.
Desktop
Leap Operator
The desk. Thirty-three departments, each configured per property and per user, on one day view. Line up the day's birthdays and VIP welcomes, approve priced requests, watch every department on one set of numbers.
iOS · Android
Leap Staff
The floor. Fifteen minutes to learn, on the phone they already own. Take a job, close it with a photograph, report a repair in three taps. Greek and English, readable in direct sun.
Mobile · in-room TV
Leap Guest
The room and the deck. Twelve modules, no app store, no download. Order to the sunbed, ask for a late checkout and see the price, browse what the property offers — on the property's own photography. Ordering runs on the phone today; the interactive TV is in final testing.
Where it stands
What is shipped, and what is not.
You will find this out in week three anyway. Better it comes from us.
Live in 13 hotels
Shipped
Luxury touch automation · F&B covers and all-inclusive entitlements · the guest app's twelve modules · tasks, repairs and maintenance · check-in with document reading · standards, control points and audits · complaints, logbook and lost property · priced requests and late checkout, end to end. Each of the thirteen resorts runs the modules it chose — none runs everything.
Roadmap, not shipped
In build
Tap-to-pay and folio charging — being built now, not live yet. The interactive in-room TV is in final testing; today's TV is a slideshow. Automatic celebration detection. The newest QA and check-in work is in final testing at our pilot properties.
Never: channel manager, booking engine, OTA distribution. Those are somebody else's job and we are not going to pretend otherwise.
Integrations
The ones that matter, done properly.
Other platforms advertise a thousand integrations. A resort actually uses four. We build two connections — Opera Cloud through OHIP — and make them genuinely reliable.
Oracle Opera Cloud
Your system of record, unchanged. Leap reads arrivals, departures, in-house guests, profiles and entitlements. Nothing is migrated, and nothing is written back unless you ask for it.
Oracle Hospitality Integration Platform
Built on OHIP, Oracle's own integration platform — a supported path rather than a bespoke bridge your IT has to maintain.
See it running on your floor.
Thirty minutes, your own property data, no slides.