Platform
One record, from the request to the proof.
Leap reads your reservation system, raises the standard each procedure is held to, and puts the resulting task in the right hands. Every department writes to the same ledger, so nothing is re-keyed and nothing is lost between two tools.
The loop
Four steps, underneath everything.
Learn it once and your team knows the whole platform. A repair, a birthday, an audit and a late checkout are the same shape.
01
Something happens
A reservation arrives, a guest asks, or a member of staff reports it from the floor.
02
It becomes one record
Your procedure sets the priority, the owner and the checklist. Nobody re-types anything.
03
It reaches a person
On the phone in their pocket, in their language, with the room number and the time it is due.
04
It closes with proof
A photograph, a timestamp and a name. The audit writes itself as the season runs.
The surfaces
Three places the record shows up.
Leap ships all three. The guest's request and the staff member's task are not two systems that sync — they are one row, seen from different sides.
Desktop
Leap Operator
The desk. Thirty-three departments, each configured per property and per user, on one day view. Curate the day's gestures, approve priced requests, watch every department on one set of numbers.
iOS · Android
Leap Staff
The floor. Fifteen minutes to learn, on the phone they already own. Take a job, close it with a photograph, report a repair in three taps. Greek and English, readable in direct sun.
Mobile · in-room TV
Leap Guest
The room and the deck. Twelve modules, no app store, no download. Order to the sunbed, ask for a late checkout and see the price, browse what the property offers — on the property's own photography.
Honest flank
What is shipped, and what is not.
You will find this out in week three anyway. Better it comes from us.
Live in 13 hotels
Shipped
Luxury touch automation · F&B covers and all-inclusive entitlements · the guest app's twelve modules · tasks, repairs and maintenance · check-in with document reading · standards, control points and audits · complaints, logbook and lost property · priced requests and late checkout, end to end.
Roadmap, not shipped
In build
Tap-to-pay and folio charging — weeks out, not live. Interactive in-room TV; today's signage is a slideshow. Automatic celebration detection. Newest QA and check-in work is on stage.
Never: channel manager, booking engine, OTA distribution. Those are somebody else's job and we are not going to pretend otherwise.
Integrations
The ones that matter, done properly.
Other platforms lead with a thousand integrations. A resort uses four of them. We would rather two connections be genuinely reliable than advertise a directory.
Oracle Opera Cloud
Your system of record, unchanged. Leap reads arrivals, departures, in-house guests, profiles and entitlements. Nothing is migrated and nothing is written back you did not ask for.
Oracle Hospitality Integration Platform
Listed on the OHIP marketplace, so the connection is a supported path rather than a bespoke bridge your IT has to maintain.
See it running on your floor.
Thirty minutes, your own property data, no slides.