Pricing
You pay when a guest arrives.
Everything operator-side, for every department, on one fee per check-in. No per-seat licences. No per-cover commission. No charge for the forty extra people you hire in June.
01 · Operator platform
Per check-in
Every department, every procedure, every user. Reservations, tasks, repairs, QA, housekeeping, F&B, complaints, logbook, HR. One fee each time a guest arrives.
02 · Guest app
Per transaction
A small percentage of what guests actually buy through the app — ordering, late checkout, upgrades. If guests spend nothing, you pay nothing.
03 · AI services
AI surcharge, per check-in
Covers passport reading and the concierge answers. Priced at cost plus a margin, its own line on the invoice rather than hidden in the platform fee.
The exact rate depends on room count and which modules you turn on. You leave the first call with your number — one figure, in euros, in writing.
The arithmetic
Why the model matters more than the rate.
A 120-room resort at typical Greek occupancy takes roughly 3,150 check-ins a year. The first row — the green one — is Leap. The rest is what the market charges the same property.
Per-seat and per-cover models were designed for city hotels with the same occupancy all year. For a seasonal island resort they are the worst possible fit — which is exactly why they cost the most here.
Not charged
Five things that are always free.
Each of these is somebody else's business model. None of them are ours.
Never billed
- Per seat or per user
- Per cover or per diner
- Per department turned on
- Per admin or manager login
- Setup and onboarding
Questions
The ones we are always asked.
What happens out of season?
Almost no check-ins means almost no cost. The platform stays live so you can plan, hire and prepare — you are not paying peak rates in February.
Can we start with one department?
Yes, and most properties do. Maintenance or housekeeping first, then widen once the floor trusts it.
Is there a minimum term?
We agree on one season. If the platform has not proved its value by the end of that season, that is our failure — you are not held to a contract.
What does onboarding cost?
Nothing. It is the part that decides whether the platform works, so we will never charge for it.
Get the number on the first call.
Tell us your room count and which departments you run. We will price it while we talk.